Passport applicant are facing difficulties.

There is no end of worried of Passport applicant seeking online application. The unannounced change is harasshing  the applicant trying for online slot booking. This type of problem has been facing in Gorakhpur and Lucknow.

This is because some change has been done by PSK. According to the news they are planning to give online slots for five days instead of 15 days. This means that if applicant applying for passport appointment on 1 January then one will get the date between 1-6 January. Even there is no notice is written in the website so applicant are facing many problems.

The PSK website showing the message that currently no slots are available for the selected PSK and they are directly redirecting them to schedule appointment after November 30th.  Even we can book slots for you for the PSK having the problme that no slots are available. If you are facing same problem. Call 8001645417 and forgot ” How to get passport appointment ? “.

Various Services Provided by the Passport seva kendra.

The various services are provided by PSK:

1. Issue of Fresh(New) Passport: New or fresh passport can be applied here if you have never applied for a passport ever.

2. Reissue of Passport: You can apply for reissue if you want another passport in lieu of an existing passport for any of the following reasons:

  • Validity of passport has been Expired within 3 years (Due to Expire).
  • Change in details of your Existing personal Particulars.
  • Completion of pages.
  • Due to damage.
  • Due to Lost.
  • Validity has been Expired more than 3 years ago.

3. Miscellaneous Service: Issue of Police Clearance Certificate(PCC)  is comes under miscellaneous services.

Applying for passport ? How to get online appointment ?

We had a passport apply due, and we took the online process for passport application. Filling up the forms was simple. So was uploading the one document that was necessary, given that the address had changed. Getting an appointment at the Passport Seva Kendra, was tricky though. On several occasions, we got the message that all passport slots were over and we should try the appointment on following day at 6 pm. After frustrating attempts over several days, we decided to try at exactly 6 pm. It worked. If you try even 15 minutes later, you could fail.

At the Passport Kendra, people are let in only when their appointment time is due (there are about six such times during the day, and you can choose which you want when you seek the appointment). There is no mechanism outside the building to ensure people can go in a single file, so when the crowd is let in, there is a chaotic rush to the main door. But once inside, there are neat queues and a good ambience.

The first point is a token counter, where young, largely pleasant, women look at your documents and decide whether you have everything in order. And if you do, you are given a token number, which is then used for all other checkpoints. It took about 30 minutes for our turn to come. We had gone with a telephone e-bill as evidence of the new address. The lady told us that was unacceptable, that we should get an original bill (given that we are today so used to e-bills, we assume those are original, but the government thinks otherwise) or we should have the e-bill stamped and signed by the service provider.

When we questioned an official of TCS, the company that runs the entire technology backbone and much of the front end of the passport service, as to why the website does not make it clear that e-bills are not accepted, the official said they had requested the government to incorporate the message on the website but had not received the permission from the government to do so.

We came back, got the e-bills sealed and stamped, got another appointment a few days later. This time everything went off smoothly. The Kendra is very well laid out with nice, ample waiting areas; there’s even a baby care room. There are big LCD screens that flash your token number when your turn comes, and tells you which counter to go to. In what is called the A zone, you are asked to verify the details that you filled in online. Then your photograph is taken (no need to carry your own photographs, except if you need the passport for a baby), as are your fingerprints. This process was delayed a bit by a power outage that forced a system reboot; clearly, the UPS wasn’t working properly.

In the B zone, an officer verifies your documents once again. In the C zone, your passport is granted. There were fewer officials manning the C zone, so that took an inordinately long time.

It took us about three hours to complete the process, but it was a largely pleasant experience.

Chandra S, who went through a similar passport reissue process recently at the Marathahalli Kendra, had this to say: “It was a pleasant experience. No standing in queue to get the forms, dealing with touts etc. It took about 2 hours. And the most commendable thing was that since there was no change in any of my particulars, the passport was re-issued within a week, even prior to the police verification, which will happen later.”

The Bangalore Kendras were the pilot projects, but now about 40 Kendras are live across the country. These process some 9,000 applications a day. There are also call centres to handle problems, and they take some 10,000 calls a day in 9 languages.

The passport issue duration is said to have come down dramatically. We’ve been told we may get it in 15 days. If that happens, it would indeed be a sea change from the past.